BunZo FAQs

Everything you want to know about BunZo

Here are the most common questions customers ask about our fresh, healthy and affordable made-in-India submarine sandwiches. If you don’t find what you need, feel free to reach out via our contact form or call us directly.

BunZo bakes its own bread, chops veggies every morning, and prepares sauces in small batches so every sub feels light yet flavourful. We keep our recipes low on oil, highlight protein and fibre, and let you control the toppings so your meal stays fresh, healthy and satisfying.

Yes. BunZo is proudly made in India. We partner with trusted local bakers, farmers and suppliers for produce, dairy and protein so your food stays fresh and supports local communities. Imported ingredients are used only when a specific flavour calls for it.

Absolutely. You can choose multigrain breads, go heavy on veggies, pick lean proteins, remove dairy or add extra sauces. Our crew is trained to handle custom requests, including Jain-friendly subs and spice-level adjustments. Just let us know at the counter or in your delivery notes.

Yes! BunZo is committed to being healthy and pocket-friendly. We offer value combos with subs, salads, drinks and add-ons starting at student-friendly prices. Follow us on Instagram or check the “Deals & Offers” page for seasonal promotions.

Visit us at Ocus Medley (Sector 99) or Satya The Hive (Sector 102) in Gurugram, order on our website/app, or find us on leading delivery partners. Catering and bulk orders are handled directly by our store managers for guaranteed freshness.

BunZo is growing across India through franchise and property partnerships. Share your details via our partner page or write to info@bunzo.co.in. Our expansion team will review your location, investment plan and support structure to ensure the brand stays healthy and successful.

We’re committed to quick resolution. Call us at (+91) 8860 66 3434 or fill out the feedback form with your order ID and concern. Our guest care team responds within 24 hours with replacements, refunds or next-step support.

Still need help?

Customer happiness is our top ingredient. Reach us anytime between 10 AM – 10 PM.

Call: (+91) 8860 66 3434

Email: info@bunzo.co.in

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FAQs

📘 Frequently Asked Questions (FAQ)

🏢 For Property Owners – Renting to Bunzo

We’re seeking commercial spaces in high-footfall areas like high streets, malls, near colleges, offices, and residential hubs. Spaces ranging from 150 to 1000+ sq. ft. are ideal, depending on the format.

Yes, we typically prefer a lease term of 3 to 5 years, with an option to renew based on mutual agreement.

Absolutely! Our team will manage all interior fit-outs, branding, kitchen installations, and decor as per Bunzo brand standards.

Bunzo covers utility expenses (electricity, water, internet) and interior maintenance. The property owner handles structural repairs and property taxes, unless otherwise agreed.

Yes, we provide a security deposit and monthly rent as per the lease terms. All payments are made promptly through official banking channels.

You’ll need:
  • Property ownership documents
  • Government-issued ID
  • Commercial use approvals/NOCs
  • Latest tax receipts or utility bills

Yes! We offer flexible formats – kiosks, cloud kitchens, and dine-in spaces. Partial space proposals are welcome.

We primarily work directly with property owners. However, in select cases where brokers are involved, commissions may be discussed based on final agreement.

Bunzo is fully responsible for obtaining all necessary FSSAI, fire safety, trade, GST, and related licenses required for food business operations.

That’s allowed, but the new buyer must honor the existing lease terms with Bunzo until the lease expiry or mutual termination.

Only under agreed termination conditions (like breach, force majeure, or mutual consent). Generally, both parties are committed to honoring the full lease period.

In select high-potential locations, we may consider a hybrid model (base rent + revenue share). This is evaluated case-by-case.