Terms & Condition

📄 Terms & Conditions – Rent Your Property to Bunzo

By expressing interest in leasing your property to Bunzo, you agree to the following terms and conditions, which form the basis of our site selection, evaluation, and rental process:

These Terms apply to all users of Bunzo’s digital platforms and services. By accessing or using our website, placing an order, or visiting a Bunzo outlet, you agree to these Terms. If you do not agree, please do not use our services.

Introduction Purpose of the agreement Acceptance of terms by users

Welcome to BunZo, where we’re not just redefining subs; we're revolutionizing the way you enjoy your favorite submarine sandwiches in India! Whether you're a fan of classic flavors or adventurous fillings, our fast food outlet in Dwarka, Delhi is here to serve up deliciousness with every bite. But before you dive into our mouthwatering menu, it’s essential to understand the terms and conditions that guide your experience with us. These guidelines ensure a smooth process from ordering to delivery and everything in between. Let’s explore what makes BunZo unique while keeping your rights and responsibilities front and center!

The purpose of this agreement is to outline the terms and conditions that govern your use of our website, bunzo.co.in, and our services. By accessing or using our website or services, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use our website or services. By accessing or using our website or services, you represent and warrant that you have the legal authority to enter into this agreement and abide by its terms and conditions. If you are using our website or services on behalf of a company or organization, you represent and warrant that you have the authority to bind such entity to these terms and conditions. to BunZo, where we’re not just redefining subs; we're revolutionizing the way you enjoy your favorite submarine sandwiches in India! Whether you're a fan of classic flavors or adventurous fillings, our fast food outlet in Dwarka, Delhi is here to serve up deliciousness with every bite. But before you dive into our mouthwatering menu, it’s essential to understand the terms and conditions that guide your experience with us. These guidelines ensure a smooth process from ordering to delivery and everything in between. Let’s explore what makes BunZo unique while keeping your rights and responsibilities front and center!

Eligibility & Account Responsibility

At BunZo, we believe in fostering a responsible environment for our users. To utilize our services, you must be at least 18 years old or have parental consent if you're younger. This ensures that all transactions and interactions are conducted under legal capacity. When creating an account with us, you agree to provide accurate and complete information about yourself. By doing so, you certify that you have the authority to use the payment method associated with your account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device. You agree to accept responsibility for all activities that occur under your account or password. If you suspect any unauthorized use of your account, please notify us immediately.

Creating an account on our platform comes with its responsibilities. Users are required to provide accurate information during registration. This accuracy helps us deliver the best possible service tailored to your preferences. By creating an account, you agree to:

1. Provide accurate, current, and complete information about yourself as prompted by the registration form.

2. Maintain and promptly update your account information to keep it accurate, current, and complete.

3. Maintain the security of your account credentials and ensure that no unauthorized access occurs.

4. Accept all risks of unauthorized access to your account.

5. Immediately notify us if you discover or otherwise suspect any security breaches related to your account.

6. Take responsibility for all activities that occur under your account and accept all risks of unauthorized access.

7. Not create an account for anyone other than yourself without permission.

8. Not use another user’s account without permission.

You’re also obligated to keep your account details secure and confidential. If you suspect any unauthorized use of your account, it’s crucial that you notify us immediately. Taking these steps not only protects your personal information but also enhances everyone's experience within the BunZo community.

Pricing Policy, Taxes, Payment Methods & Order confirmation and cancellations

At BunZo, ordering your favourite submarine sandwiches is a breeze. You can place an order through our user-friendly website, mobile app, or directly in-store. Whichever method you choose, we ensure a seamless experience tailored to your convenience.

1. Placing an Order: To place an order, you must have an active BunZo account. If you're ordering through our website or mobile app, you can create an account during the checkout process. To place an order in-store, you must provide your account details at the time of purchase.

2. Pricing: Our pricing is based on the selected Submarine sandwich size and the ingredients you choose. Prices may vary by location and are subject to change without notice.

3. Taxes are calculated based on your location.

4. Payment Methods: We accept all major credit and debit cards, as well as digital wallets like Apple Pay, Google Pay, and Samsung Pay.

5. Order Confirmation: Once your order is placed, we’ll send you a text or email confirmation with your order details.

6. Cancellations: If you need to cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request, but cancellations are subject to our store policies.

7. Changes to Your Order: If you need to modify your order, please contact us as soon as possible. We’ll do our best to accommodate your request, but changes are subject to our store policies.

Our pricing policy is transparent and straightforward. The prices listed include applicable taxes, so there are no surprises at checkout. We believe in providing value without compromising on quality.

Once you've placed your order, you’ll receive a confirmation via email or SMS. This ensures that everything is set for your delicious meal to be prepared just as you like it.

Should plans change and you need to cancel an order? No problem! Simply follow the cancellation process outlined on our platform, making it easy for customers to manage their orders effortlessly.

Delivery, Pick-Up & Service Availability

At BunZo, we strive to bring our delicious submarines right to your doorstep. Our delivery zones span across select areas in Dwarka, ensuring that you can enjoy our scrumptious offerings without any hassle.

Timelines for delivery are designed with efficiency in mind. While we aim for prompt service, unexpected factors can occasionally cause slight delays. We appreciate your understanding during such times. Force majeure events are beyond our control, and they can cause service disruptions. If we're unable to fulfil your delivery or pick-up order, we'll get in touch with you as soon as possible to make alternate arrangements.

In the event of unforeseen circumstances—such as extreme weather or technical issues—we may face service interruptions. Rest assured, we will always communicate promptly about any changes affecting your order. When picking up your order, please ensure that you have your order confirmation number handy. You can also designate someone else to pick up your order, provided they have the order number and a valid form of identification.

For those who prefer a more hands-on approach, pick-up options are also available at our outlet. Simply place your order online or through the app and follow the easy instructions provided at checkout to collect it directly from us. Enjoying fresh food has never been easier!

Intellectual Property Rights

At BunZo Foods and Beverages Pvt Ltd, we take our intellectual property rights seriously. Our website content, logo, and all brand assets embody the creativity and hard work that goes into redefining subs for India. Therefore, all content on our website is owned by us and protected under applicable laws. This includes graphics, logos, images, videos, animations, text, and other materials.

These elements are protected by various laws, ensuring their exclusive use belongs to us. Any unauthorized reproduction or distribution of our materials is not permitted.

This means you cannot copy or adapt any part of our online presence without explicit permission from BunZo. Respecting these rights helps maintain the integrity of our brand and ensures a consistent experience for all users.

When you engage with BunZo, you're joining a community that values originality and innovation in every submarine sandwich we serve. We appreciate your understanding as we protect what makes us unique in the fast-food landscape.

User Conduct & Restrictions, Prohibited Activities

At BunZo, we strive to create a welcoming and enjoyable experience for all our users. To maintain this atmosphere, certain behaviours are deemed unacceptable. Users are prohibited from engaging in any activities that are harmful to BunZo, its customers, or its employees. This includes actions that could compromise the integrity of our platform or services.

Misuse of our platform includes any actions that disrupt services or harm the user experience. This encompasses activities like spamming, harassing other customers, or attempting unauthorized access to accounts. BunZo reserves the right to take necessary action against customers found engaging in such activities.

Additionally, promoting illegal content or engaging in fraudulent practices is strictly prohibited. Such actions not only violate user agreements but also undermine trust within the community.

Respecting fellow patrons and adhering to these guidelines ensures everyone enjoys their favourite submarine sandwiches without issues. By following these principles, you contribute to a more positive environment for all at BunZo India.

Limitation of Liability Scope of company responsibility Third-party Service Disclaimers

At BunZo Foods and Beverages Pvt Ltd, we strive to provide an exceptional dining experience. However, there are certain limits to our liability. While we take every precaution in ensuring the quality of our food and services, unforeseen circumstances can arise.

We cannot be held responsible for any indirect or consequential damages that may occur as a result of using our platform or services. This includes delays in delivery or errors in orders placed through third-party platforms. 3rd party service disclaimers are provided to inform users that we do not assume responsibility for any services provided by external partners. 3rd party services are not subject to our terms of use, and we are not responsible for any issues that may arise while using them. 3rd party services include payment gateways, delivery partners, and other external services. 3rd party services are not the responsibility of Bunzo Foods and Beverages Pvt Ltd.

It's essential for users to understand that when utilizing external services linked to BunZo, these entities have their own terms and conditions. We encourage customers to review those policies carefully before engaging with such services.

Your satisfaction is important to us, but we must clarify these limitations so everyone has realistic expectations about what can be delivered by our brand within the scope of service provided.

Privacy & Data Use Reference to Privacy Policy Consents.

At BunZo, we take your privacy seriously. Our commitment to safeguarding your personal information is outlined in our comprehensive privacy policy. This document details how we collect, use, and protect the data you share with us. By using our platform or services, you acknowledge and consent to our data processing practices as outlined in the privacy policy.

When you interact with our services—whether through our website or app—you consent to our data processing practices. We gather essential information to enhance your experience and ensure seamless transactions. This includes personal details like name, contact information, and payment details. We also collect data on your usage patterns, which helps us improve our services.

Rest assured that any data collected is handled with utmost care. We implement strict security measures to prevent unauthorized access or misuse of your personal information. Your trust is important to us, and we're dedicated to maintaining it. Our privacy policy is subject to change, and we recommend reviewing it regularly to stay informed about how we collect and use your data. By using our platform or services, you agree to the terms outlined in our privacy policy.

Feel free to review our full privacy policy for more insights on how we manage your data responsibly while complying with applicable laws and regulations surrounding user privacy rights.

Modifications & Termination Right to Change Terms Suspension or Termination of User Access

BunZo Foods and Beverages Pvt Ltd reserves the right to modify its terms at any time. This flexibility ensures that we can adapt to changes in regulations, technology, or our operational practices.

Users will be notified of significant updates through our website or via email. It’s essential for you to stay informed about these changes as they affect your rights and responsibilities when using our services. By continuing to use our platform or services after the effective date of any modifications, you acknowledge and accept the updated terms.

If a user violates these terms or engages in unauthorized activities, we may suspend or terminate access without notice. This measure protects both the integrity of BunZo and the experience of other customers.

Your account could also be subject to termination if deemed necessary based on repeated infractions. We aim for a safe environment where all users enjoy their time with us while respecting established guidelines. If you feel we've made a mistake, please contact us so that we can address your concerns.

Governing Law & Dispute Resolution Jurisdiction (India-specific) Dispute handling process

When you choose BunZo for your food cravings, it’s essential to understand the legal framework that governs our services. Our operations are based in India, and all agreements made with us fall under Indian law. This ensures clarity and accountability. It also means that you may be subject to the jurisdiction of Indian courts if a dispute arises.

In case of any disputes arising from your experience or interactions with BunZo, we have a streamlined dispute resolution process. We encourage open dialogue first; feel free to reach out directly with any concerns. If that does not resolve the issue, we can engage in mediation or arbitration. Both parties can then come to a mutually beneficial resolution without involving the courts.

If issues persist, they will be addressed through formal channels as per local regulations. We aim to resolve matters swiftly while upholding customer rights and satisfaction throughout the process. Remember, we value your business and take every complaint seriously.

As you enjoy our submarine sandwiches, rest assured that your rights are protected under these terms designed specifically for BunZo customers in India.

Contact Information Official contact for questions or complaints

For any questions or complaints regarding our services, feel free to reach out to us directly. Our dedicated team at BunZo Foods and Beverages Pvt Ltd is here to assist you with any inquiries related to your orders, payment terms, or any aspect of the BunZo experience. you choose BunZo for your food cravings, it’s essential to understand the legal framework that governs our services. Our operations are based in India, and all agreements made with us fall under Indian law. This ensures clarity and accountability. It also means that you may be subject to the jurisdiction of Indian courts if a dispute arises.

You can contact us via email or through our official website for prompt assistance. Your satisfaction is important to us, and we value your feedback as it helps us improve our offerings and service continuously.

We are committed to providing a seamless experience for all users engaging with BunZo India’s food delivery platform. For questions or concerns about these Terms, you can reach us at:

Bunzo Foods and Beverages Pvt. Ltd.

Email: info@bunzo.co.in

Phone: +91-8860 66 3434

Website: www.bunzo.co.in