At Bunzo Technologies Pvt. Ltd., we are committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access or use our website, mobile application, and related services (collectively, the “Platform”). By using Bunzo, you consent to the practices described in this policy.
When you register an account, place an order, or interact with our Platform, we may collect personal information such as your name, email address, phone number, delivery address, and payment details. We also collect information related to your usage of the Platform, such as order history, device information, browser type, IP address, and location data (where permitted). This data helps us provide you with a personalized and seamless food ordering experience.
We use your personal information primarily to facilitate food ordering and delivery services, process payments, send order updates, and respond to your inquiries. Additionally, we may use your data to improve our Platform’s functionality, recommend restaurants or meals based on your preferences, and offer promotional content tailored to your interests. With your consent, we may also send you marketing communications via email, SMS, or app notifications, which you can opt out of at any time.
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners who help us operate the Platform, such as payment processors, customer service providers, delivery partners, and vendors you order from. These third parties are obligated to handle your data securely and in compliance with applicable laws. We may also share information when required by law, court orders, or to protect our legal rights.
To safeguard your personal information, we implement appropriate technical and organizational security measures. These include encryption, firewalls, secure servers, and regular system monitoring. While we strive to protect your data, no method of transmission over the internet or method of storage is completely secure. Therefore, we cannot guarantee absolute security, and you use our Platform at your own risk.
You have the right to access, update, or delete your personal information stored on Bunzo. You may do so by logging into your account or contacting our support team. We also respect your right to withdraw consent to the use of your data, subject to legal and contractual restrictions. If you wish to opt out of receiving promotional messages, you can unsubscribe using the links provided in the messages or by adjusting your app settings.
Our Platform may contain links to third-party websites or services that are not controlled by Bunzo. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.
This Privacy Policy may be updated periodically to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will revise the “Effective Date” at the top of the policy. Continued use of the Platform after any changes constitutes your acceptance of the updated Privacy Policy.